Topic > The Cost of Incivility - 1557

Thoughts like "why did I leave my old team?" or “you know what you have. But you never know what you'll get” repeats in my mind even after a year. I can't wait to find another job due to my growing resentment. My current team of four is broken; incivility. During my first week on this team, my team leader spoke negatively about my other teammates. He consistently stated that the work was not "rocket science". The most common statement he makes is that he has so much work compared to what we have to do. My desire to stay past 4:30pm is to keep my job and earn overtime pay. According to Webster's dictionary, incivility is a rude or unkind act. Numerous research and studies show that incivility is on the rise. Incivility isn't just bad for an employee. It has a negative impact on an organization because it decreases productivity and increases costs. Douglas Klein and David Sirota. http://www.sirota.com/pdfs/Respect_Related_to_Employee_Retention.pdf Web. May 15, 2006 This source revealed that 63% of employees who feel disrespected plan to leave their company within two years. Less than 20% are satisfied with their job. I worked in another unit where team leaders fostered a pleasant work environment. If I had a work-related problem or needed to set aside time to focus on an unfinished business matter, I had no problem communicating the problem without considering the feedback I would receive. I didn't mind intervening if any of my crew leaders or teammates needed assistance, even if it meant staying late... middle of the paper... Douglas Klein and David Sirota. http://www.sirota.com/pdfs/Respect_Related_to_Employee_Retention.pdf Web. 15 May 2006Cortina, Lilia M INVISIBLE INJUSTICE: INCIVILITY AS MODERN DISCRIMINATION IN ORGANIZATIONS. Full text available. Academy of Management Review, January 2008, Vol. 33 Issue 1, p55-75, 21p, 2 diagrams; DOI: 10.5465/AMR.2008.27745097 EBSCOSharon Jayson. Incivility is a growing problem at work, says psychologist. USAToday.com. Network. August 9, 2011 Suzanne Crampton and John W. Hodge. Rudeness and incivility in the workplace. Web http://www.na-businesspress.com/JLAE/crampton.pdfMitchell Crocker and Cathy Henderson. The bad flu: more contagious and deadly than you think. Network. http://spps.community.ecsellinstitute.com/Docs/Articles/Rude%20Manager.pdf