By definition, can you improve if you don't change? This is the question posed by the author to all readers before the pages turn underground into the topic of the book. Hunter (author) states that effective leadership is about relationships and values, not bullying power. The focal purpose of this book is twofold. The first goal is to clearly define servant leadership and the second is to provide a plan for implementing servant leadership. The author provides a simple, straightforward three-step change that has been used most profitably by thousands of leaders to achieve positive changes in their lives and organizations. In this book one of the main themes is that "leadership development and character development are similarly intertwined." ” (Cacciatore, 2004). The feelings and expressions in the book are quite strong and it is a collection of many short stories that support the central premise of the book. Hunter tries examples ranging from the US Army and professional football to Southwest Airlines and at General Electric. The book also extracts religious themes (Christianity), but in a flexible and no-nonsense way, Hunter's concentration on the past of the different management styles of the 20th century, evaluating what worked at that time and what needs to be revolutionized for our age. Since economics books have a tendency to be short-sighted reporting, Hunter's flashes of the past are enlivening and illuminating. Hunter defines leadership as “The ability to influence people to work with enthusiasm towards objectives identified as for the common good, with a character that inspires confidence" (Hunter, 2004). "Administration and leadership are not the same... middle of the paper... which, indirectly, has several negative effects on trust building. You have to believe in the leader and believe that his word can be trusted. First Law of Leadership: “If you don't believe the messenger, you won't believe the message.” (Hunter, 2004) The author adds that human nature and leadership, values, morals and ethics fluctuate significantly between cultures and over time and principles are variable. obvious. Hunter summarizes human nature by introducing a moral muscle which is a psychological trait, which gives people the courage, will and strength to do the right thing although humans are more flexible towards the other side of the coin person, if developed and strengthened over time, it allows humans to put principle before self and rise above self-interest and immediate gratification (Hunter, 2004).