Accidents happen all the time all over the world. Crisis management is a key organizational function. When an incident involves the general population, the government is expected to manage the crisis. How the public will react to the incident largely depends on how the crisis is handled. Recently, the Chinese public's reaction to the train crash has been different from that of the Western public who would respond to similar tragedies. China's high-speed rail network, once a source of great pride for the Communist Party, has turned into an embarrassment. The collision between two trains on July 23 near the coastal city of Wenzhou not only killed at least 40 people, but was a terrible accident. Train accidents also happen in the West. After an accident in the West, the initial response of the public and government is always to do everything possible to save lives. The media would launch an anti-government campaign if the rescue mission was not completed. The Chinese government has stumbled in its management following the July 23 train crash. The Ministry of Railways took hours to apologize. Mr. Sheng, the minister gave only a brief interview on state television on his way to the scene. Someone in the Chinese government ordered the rescue efforts to stop a few hours after the accident. China Daily USA reported: "A 2-year-old girl was found alive in the wreckage hours after rescuers were told to stop searching for survivors and START tearing apart the wrecked carriages." the authorities took care of it. The destroyed parts of the train were buried on site on the 24th, along with dozens of victims' bodies and perhaps some were still alive inside. Millions of Chinese netizens (short... half paper... do not manipulate what they observe. Some Chinese party leaders once said that the relationship between the government and the public is like that of a ship, and water can keep the ship afloat or sink it. If these online activities continue, the gap between reality and people's expectations will transform into more aggressive and organized activism. New York Times3. Media Blackout in China After Shipwreck - New York Times4. Public Wary of High-Speed Rail – Survey -China Daily USA5 Times6 Yang, Guobin The power of the Internet in China, 2009
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