It can mean something like simply understanding why a family elder is addressing you, rather than the patient, or being sensitive to cultural protocols such as not touching your head without permission, giving back the patient's hair or avoid prolonged eye contact. “Families often ask for karakia (prayers) or waiata (songs) at the bedside, or for an explanation of what is happening to them from a clinical point of view… In some cases the family may have been informed, but is not able to understand the information given” (Lewis & Foley, 2007). Understanding policies regarding placenta and stillbirth is vital to keeping stress to a minimum. The presence of the dead makes the tapu (sacred) room, meaning something as simple as bringing cups of tea to a grieving family, noticeably offensive (Māuri Ora Associated's Medical Council of New Zealand, 2015). By pursuing culturally sensitive care and health equality through the application of Treaty principles we can treat patients better (Council of Psychologists of New Zealand,