IndexBenefits and CompensationLeadership and Business StrategyEmployee RelationsEthics and Corporate Social ResponsibilityOrganizational and Employee DevelopmentAT&T is a multinational telecommunications conglomerate located in the United States. It has its headquarters in the Whit acre Tower which is located in downtown Dallas, Texas. The company happens to be the largest telecommunications company in the world currently. It also ranked second on the world map in providing telephone services (AT&T, 2017). In the United States, it was ranked as the largest company in providing fixed-line telephone and broadband subscription television service through DIRECTV. These services combined with the company's traditional U-verse services make it the leading pay television operator. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay Statistics released earlier this year show that the company is ranked 12th among all companies worldwide in profit, revenue, markets, and asset valuation (AT&T, 2017). In 2016 it was ranked as the largest telecommunications company in terms of revenue. According to Brand Finance, in 2016 the company was the 18th largest mobile telecom operator with 134 million customers. This success has been attributed to the company's immense investments in fiber, wireless networks and Internet Protocol. The company's overall customer base is currently believed to have a customer base of 6.2 billion wireless subscribers. In this report, we will look at the company's human resources position. The report will be based on the following internal company issues: Benefits and Compensation Leadership and Business Strategy Diversity Employee Relations Ethics and Corporate Social Responsibility Organizational and Employee Development Talent Management Technology The company's human resources department has the task of balancing the interests of five stakeholders within the company. If the department does not carry out its functions with a high degree of sensitivity, the interests of some stakeholders may be ignored (Fortune, 2017). In most cases, employees are always suffering. The HR department has done and is doing a great job of educating its staff and publicizing its contribution to achieving better standards. AT&T's human resources department is geared towards ensuring a productive work environment by ensuring employee commitment and energy. This is done by: Monitoring the culture. AT&T Company is well known for its strong culture of providing quality services to its customers. This culture has overseen the company's growth. The human resources department has an important role in maintaining and monitoring this culture. It does this by ensuring that only highly trained and skilled employees are employed in the organization. The department also works to ensure that this culture is well spread among all employees of the organization by conducting frequent workshops and seminars. Own the company's overall talent management procedures. The company's Human Resources department joins other departments in matters related to performance management, management development, career paths, succession planning and other relevant aspects of talent management. HR typically consulted with the company's strategic leadership in planning and executing strategies. HR was responsible for recruiting top staff. Thedepartment believes that for the company to prosper, the strategic direction should be composed of a qualified and intelligent body. The department hires managers responsible for hiring the top workforce. The department has worked hard to ensure that the company is provided with good leadership, leadership, assistance in scheduling, training, systematic hiring and recruitment process, interviews, selection, monitoring and more. The department has ensured that an overall strategic compensation plan exists. The department constantly guided the various managers of the organization in determining salary ranges. The department has frequently conducted research on how to implement the best employee benefits programs. These programs work to ensure that the organization gets and retains the best employees. The department was responsible for controlling costs and selecting the best approach among various options. The department has been responsible for recommending strategies for organizations that will help it achieve its strategic objectives. This includes recommending the current products and services in which the organization intends to take part. Departments have always driven the organization to growth by initiating human resources programs and processes. The department was also responsible for resolving issues related to employee conflict management. The department organized some coaching forums with managers and executives on how to develop effective working relationships with their employees (Smith, 2015). Benefits and Compensation The company is committed to protecting and providing quality careers for the middle class. They ensure that the wage rate and benefits are among the best in the state. It aims to obtain quality, cost-effective health coverage and benefits that are best for its employees. The company has continuously subsidized quality healthcare for its current workers, defendants and retirees. The organization is currently engaged in bargaining for a contract that will oversee the provision of better middle-class union careers with highly competitive benefits and wages. The company has maintained the flexibility necessary to operate in the sector which is currently the most competitive on the market. Statistics show that the company supports more than $5.3 billion in providing health and welfare benefits. This includes nearly $4.5 billion tied to medical benefits. The 5.3 billion puts the company in the top 500 of the Fortune 500 list. It ranks ahead of Harley-Davidson, Polo Ralph Lauren, Big Lots and Dick's Sporting Goods. This shows that it is more than Facebook's annual advertising revenue. The company has provided its users with resources and opportunities to plan, build and ensure a healthy retirement fund by providing retirement and savings programs. Corporate Leadership and Strategy The strategic management and leadership of the company consists of a team of nine people: Randall L. Stephenson - Chief Executive Officer, Chairman and President William A. Blase - Senior Executive Vice President Chief Human Resources Officer John Donovan - CEO Communications David S Huntley - Senior Executive Vice President and Chief Compliance Officer Lori Lee - Chief International Relations and Global Marketing Officer David R. McAtee - General Counsel Robert W. Quinn - External and Legislative Affairs John Stankey - Integrations Planning John J. Stephens - Chief Financial Officer From years now, the primary function of strategic management has been the acquisition of large-scale operations and transformations (Donovan, 2016). Currently, management is worriedto exploit available resources to best meet customer needs. They worked to break down silos and change company culture by incorporating collaborative thinking and innovation. Much attention has been paid to realizing the complexities of its growth plan. Management has spent a significant amount of company resources in creating expert programs in business, management and leadership learning. The company's main strategy is to be the only telecommunications provider company that every user can need by connecting users anywhere, anytime. Cost. Strategic management has worked to ensure that the company is adequate in this regard by positioning it to offer competitive pricing for all IT services rendered to the public. Differentiation. Management's decision to partner with the Apple Corporation in promoting the iPhone differentiated the company from its competitors. The company does not operate in a niche market. Geographic coverage and mix intensity. The company has been positioned in a global market where it has been a leader in wireless coverage by providing services and products such as voice IP, HSPDA, voice PTT and video sharing. Leadership has worked to ensure the company is comprised of an inclusive team culture and diverse workforce. This has helped the company attract and retain the best employees who bring innovative products and offer solutions to meet customer needs. The company's history of innovation is the result of people from different backgrounds coming together to connect the world. The company welcomes all points of view. The company's senior leadership is held accountable for leading the company's diversity initiatives. The company's diversity begins with senior management, made up of people from different backgrounds who lead certain initiatives within their unit. The diversity strategy aligns with established goals and leadership priorities in primary areas. Employee Relations Currently, the company is among the largest employers in the United States. An average technician who lands a contract with the company earns up to $90,000 in salary and another $43,000 in benefits. The company's call center representative earns a salary of $67,000 and $40,000 in benefits. The company received more than 190,000 requests for 12,000 landline technicians and call centers. The company is committed to providing great benefits to its employees and has no plans to reduce employee wages on its contracts anytime soon. The company provides a complete package for union employees. The company offers broader and more extensive benefits to its employees than any other industry in the United States. They include savings, medical, dental, vision, retirement, life insurance, leave, flexible spending accounts, disability LTD, health reimbursement accounts, commuter benefits, and volunteer plans. Compensating network technicians and call center representatives respectively costs the organization $133,000 and $107,000. Ethics and Corporate Social Responsibility The company operates under a code of ethics in which the company's officers, director and employees are guided by the company's expectations and values. The code aims to: Encourage ethical conduct and honesty among members by supporting the ethical and fair management of conflicts Encourage timely and accurate disclosure of understandable information. Protects the company's legitimate interests which include company assets, opportunities and sensitive information. The company's code of business conduct provides guidance to employees on how to make ethical and responsible decisions. THE.