Index IntroductionPositive impactsNegative impactsConclusionThe influence of information and communication technology (ICT) in the international MICE industry has been steadily growing in recent years. Identify and discuss three (3) positive aspects. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay Introduction Over the past two years, technology has had significant influences in our daily lives, especially the emergence of information and telecommunications technologies (ICT). It changes people's way of living, more precisely it improves the quality of life. Today it is quite difficult to imagine life without this type of technology, as it has already become an essential tool in our daily lives. These technologies include the Internet, mobile phones, computers, and so on, which can be easily found today. Consequently, the emergence and development of ICT leads to the new era of “e-business” in which the Internet and technology participate. in significant parts of it. In the age of e-business, many businesses are run by applications and websites that are considered beneficial to both suppliers and customers. Even though it seems that today is the best time to become a businessman, it does not mean that conducting business will be easier than before, especially in the tourism sector, competitions are increasing along with business opportunities. The evolution of technology changes consumer behavior in the tourism sector. In fact, it revolutionizes the way tourism works. ICT has had a huge impact on tourism and travel, with the development of a large number of websites and applications including booking systems, online travel agents and tour operators, and interactive product review sites. Furthermore, with access to the enormous amount of information available online, the number of travelers seeking information via the Internet before making any travel decisions is increasing rapidly. However, the change in technology also causes some negative impacts on the tourism industry. Therefore, it is important for the tourism industry to adapt and improve its capabilities to meet the changing trend of tourism. This paper presents the positive and negative impacts of ICT in the international MICE sector. Positive impacts The use of ICT plays a vital role in service companies and innovation activities by increasing better performance for the global MICE sector. One reason is that a fundamental technological platform can be established on the basis of ICT where new services can be innovated more optimally (Barras, 1986). And one can recognize the importance of ICT as an important driver of services as it has certainly led to improving the efficiency of the service sector by reducing the productivity gap. Furthermore, other factors, including the competitiveness and growth of businesses and industries, are also important in increasing performance. Thus ICT is the main driving force of the current “techno-economic paradigm”, Freeman and Perez (1988) define a techno-economic paradigm as the introduction and diffusion of new key technologies that occurs and follows the same pattern over time to improve the economy. Therefore, ICT is one of the main factors for the development of technological innovation for the MICE industry to achieve a better impact on service industries through innovation. ICT can increase the participation of citizens, individuals and even communities. Such impacts could occur as a result of increased communication and information provisionfrom ICT, through the use of social networks from computers and mobile phones. They are also often enabled by the electronic information and services offered by the government (e-government), which are mainly used via the Internet or mobile phone. Of particular interest is how e-Government can improve democratic processes and encourage citizen participation in decision-making. Furthermore, online contracting in the MICE sector uses ICT to increase access to employment opportunities around the world, especially for smaller employers. In 2012, approximately 2.5 million jobs were posted on these services, for tasks ranging from writing to customer service to software development (The World Bank, 2013). Therefore, the main positive aspect of encouraging people to participate in the MICE sector includes the ease and speed of communicating, finding information and accessing services. ICTs make tourists more educated, demanding, involved and, moreover, a dynamic part in the organisation, definition and indication of administrations. and articles, tourism organizations can use buyer learning to make their offers from a point of view and should not overlook tourists as a vital part of the holidaymaker esteem chain, however, in the tourism industry, it is widely recognized that ICTs have opened up new avenues for connections between individuals from dispersal channels and new administrative arrangements that enhance these connections, the power of data exchange between organizations working in a similar appropriation channel has led to more important skills, as the Expanded data exchange presents shared interests and shared goals, which therefore encourage joint effort (Paraskevas, 2005). ICT offers simple, progressive access to information and data enabling you to quickly and recognizably demonstrate customer needs and reach potential customers with in-depth, personalized and cutting-edge data and produce better approaches to satisfy buyers' needs, in what takes into account the computerization of the entire tourist estimate chain − creating different estimate production systems, such as: estimate extraction, estimate capture, estimate expansion and estimate creation imaginable attributable to the Dynamic Packaging Tool, which extends the personalization that ICT makes it possible to plan new management of holidaymakers and solutions that respond to specific needs (Werthner, Ricci, 2004). The IAB Europe study showed that in 2012 on the planet approx. 75% of negotiations for bearer tickets took place on the web. A similar figure, amounting to more than 13% of airline tickets purchased in Poland in 2013, were booked for the line. 42% of Internet users pay with money-saving electronic workstation strategies, most Poles who take off by plane deposit resources in expendable planes, which can only be held online. 40% of internet bookings are made after hours. The above information confirms the critique imagined by ICT regarding the practices carried out by tourism activities and their broad impact on the functioning of such substances. Negative impacts It will be difficult for an elderly person to find out that ICT technology is being introduced into the tourism sector, and it is, and it is difficult to convey information about tourist visits in the respective areas. When ICT technology is introduced in the tourism sector, young people will be able to easily search for information about a tourist location and easily book a hotel in a tourist destination and a restaurant. This can also enjoy the city tour thanks to the translation function.
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