Effective leadership has a great impact on the direction the team takes. They have great communication skills and are very easy to talk to and get close to. Employees look to the nursing leader for reassurance and comfort when things aren't so great. Leaders are very compassionate and caring people. They are not afraid to take risks to achieve their goals. Nursing leaders will go the extra mile for their staff and patients. From a leader's perspective, providing quality care to every patient is a priority. Leaders are usually on site with the nurses and are very aware of the workload. Leaders can better understand nurse frustration with staffing ratios. Sometimes having four patients feels like six because of the acuity level. When faced with a situation like not having enough staff to work a shift, leaders are quick to call for an extra nurse to come work. Reducing workload and providing effective quality care to patients is what a leader usually has in mind. Leaders don't think about the hospital's budget and deficits. They look at the big picture which is staff shortages and the work that needs to be done. The leader's goal is to keep everyone safe and happy. According to Stanley (2006), leaders tend to be solitary, proactive, intuitive, emphatic and attracted to high-risk situations; they ask the “why not” and “do the right thing” questions. Therefore, a leader will do everything possible to accommodate patients and nurses