This includes how managers relate to workers, how conflict is handled, and how members communicate with each other as a whole. At the Met, they have a combination of a benevolent and consultative authoritarian management system. Some decisions are strictly made by the head of the organization, but some decisions are left in the hands of the employees and members. Members are aware that there are consequences for certain behaviors or decisions, as in the benevolent and authoritative management style, but they also feel confident in their management and in themselves and both levels have feelings of responsibility. Met leaders communicate in a way that exudes a spirit of excellence and responsibility, but they also communicate in a way that makes members feel comfortable and respected. Dealing with conflicts is necessary to maintain order within the organization. At the Met, conflict is quickly addressed and handled accordingly. They ensure that when conflict is addressed, all members relevant to the topic are present, as well as one uninvolved person. This person will act as a mediator and must be impartial. This is because they don't want any member of the conflict to feel attacked. In dealing with conflict all members must be sincere and