According to some research, the highest turnover rate occurs during the first to four weeks of employment, so it was important to retain newcomers during the start of entry into new organizations (Kennedy and Berger, 1994). Other research has shown that the greatest turnover among employees occurs within the first few months (Lundberg and Young, 1997). Hospitality is a labour-intensive business and is one of the sectors that has a great need for labour. According to Kusluvan (2000), the development of the location in terms of infrastructure and tourism will have a direct effect on the amount of manpower needed. In developing countries like Malaysia, the rapid growth of tourism will require a large amount of manpower