Instead, we are currently paying significantly more for our service than people switching to Verizon today. To lower the bill, I will use the strategy I have studied. I will negotiate via Verizon customer support chat. The first thing I will say is that I want to cancel the service so I can move on to the customer loyalty team. With these people I will be friendly but firm in my negotiation. If this strategy doesn't work, I will get a quote from T-Mobile and then take the bill to Verizon. I will ask Verizon to match T-Mobile's quote. I want to stand firm with this offer and express that we have been loyal customers. If Verizon doesn't want to match AT&T's price, I'll tell them we'll switch and walk out of the store. While I may walk out of the store, I have no plans to leave Verizon.