My group of employees looks to me for guidance and assurance, but I need to work better with individual workers to strengthen the bond and increase my knowledge of the operational experience of those working on the front line. I will need to schedule more one-on-one meetings, including ad hoc discussions and impromptu sit-ins with staff. The impact of this action would add an additional level of trust and loyalty between me and the employees. Increasing the bond would ensure a stronger relationship and improve communication between employer and