One of these feelings, nervousness, developed following the student's first engagement with a client who was unable to communicate in English. Despite this, the student was self-aware and prevented her emotions from emerging during the appointment, maintaining her professionalism. He did this by increasing awareness of the body language and non-verbal signs he was expressing, improving these aspects, according to Egan's (2010) SOLER theory, compensating for the lack of verbal communication, resulting in complete rapport building. Nonverbal communication is the primary and fundamental aspect of communication and is responsible for approximately 65% ​​of interactions (Deane-Gray, 2014; Pease & Pease, 2006). The student used these techniques with the aim of encouraging the client to become more confident and confident within this environment, thus increasing the authenticity of the information