The intent of this research is to provide the reader with information on how crew resource management (CRM) improves safety in aviation organizations. This research will also present how CRM establishes a set of guidelines, behavioral norms and standard operating practices that enable an organization to utilize all available resources to conduct safe and efficient flight operations. CRM encompasses a wide range of knowledge, skills and attitudes including communication, situational awareness, problem solving, aeronautical decision making, information management and teamwork (Royal Aeronautical Society, 1999). CRM is also a synergistic approach to flight operations management and allows crews to dynamically multitask and prioritize work efforts in order to conduct their operations more efficiently and safely. Over the past three decades, the NTSB, NASA, FAA, ICAO, military, and airline industry have created CRM programs and extensively researched and tested new and innovative ways to incorporate CRM with cabin automation of piloting. How Crew Resource Management Improves Safety in Aviation Organizations Over the years, as aircraft have become more complex and numerous threats to aviation safety have been identified, a culture of unwavering professionalism and safety awareness has taken root within the ethical framework of aeronautical organizations. Since the initial establishment of aviation safety and operational standards, numerous civil and military aviation organizations have continuously contributed to efforts towards finding new and innovative ways to raise the bar of flight operations efficiency and safety aerial through the CRM. CRM is a vital tool for improving safety in aviation organizations and I… half of paper… (2001). Culture failure and crew resource management. As reported in Improving Teamwork in Organizations:Applications of Resource Management, Mahwah, New Jersey page 328.Helmreich, R.L., Merritt, A.C., & Wilhelm JA (1999). The evolution of crew resource management training in commercial aviation. As found in The International Journal of Aviation Psychology, 19-32. Lauber, J. K., Cooper, G. E., & White, M. D. (Eds.) (1980). “Flight Deck Asset Management,” Proceedings of a NASA/Industry Workshop (NASA CP-2120). National Transportation Safety Board. (1979). Aircraft Accident Report: United Airlines, Inc., Douglas DC-8-54, N8082U, Portland, Oregon, 28 December 1978. NTSB, Washington DC Royal Aeronautical Society. (1999) Crew Resource ManagementLondon, England. Retrieved from: http://www.raes-hfg.com/reports/crm-now.htm
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