Topic > Reflection on a look at the hotel industry - 1042

It was a very nice restaurant on the waterfront with both inside and outside seating. I read the Yelp reviews before going and didn't know exactly what to expect because some reviews were great while others were absolutely horrible. I chose to sit outside due to the fantastic weather and to see what the restaurant had to offer, along with the live music. I went around midday and had to wait about five minutes for a table which wasn't a problem, but it took about ten minutes for a waiter to come over to my table to offer me a drink, which in my opinion is not great guest service . Overall the service was very slow, they were not very well organized and seemed very understaffed. My waiter was a very nice young gentleman, but he was very ignorant when I proceeded to ask him a few questions about the menu and what he recommended I eat as it was my first time dining here. I ended up ordering the blackened salmon salad and it was pretty tasty but nothing really great. I asked for a side of dressing and the waiter completely forgot about it and by the time he was reminded, I was already finished and ready to get out of there. He apologized and offered me a free desert due to the poor service I was receiving and I decided to decline the offer and told him I would just take my check. There were many guests around me waiting