A behavior is an attempt to satisfy a need and therefore has value. (Amy Hagan, 2014) The statement above says it best. Ms. Hagan's fantastic presentation began with a short video "clip" to apply to the "Customer Video Evaluation" exercise. The video was Seabiscuit. In evaluating Seabiscuit's “client,” we identified his (the client's) characteristics, personality and traits, prior to his traumas. Then we identified his trauma exposures, “what happened to Seabiscuit,” and his polyvictimization, complex or continuous, ongoing indirect traumatization, over a long period versus a single event. Then there was considerable and much needed time spent "understanding trauma" and the many layers of trauma, the physical and psychological effects on the brain, and the resulting behaviors resulting from trauma. What is trauma, what is traumatic injury in physical and psychological terms, as well as types of trauma; acute, chronic and complex with a basic understanding of brain development to show how trauma changes that development. The CDC with Kaiser Permanente conducted one of the largest investigations ever into child maltreatment and physiology, creating Adverse Childhood Experiences (ACE). The key finding of the ACE research is that children exposed to domestic violence, child abuse and other trauma will suffer more illnesses and injuries throughout their lives and have a shorter life expectancy. (ACE Study)The last few years have been groundbreaking as they have also been able to see brain damage caused by psychological and physiological trauma. A marked decrease in IQ and reactions under high to low stress. These significant neuroscience advances have been left out in the open and present horrendous harm caused by vicarious trauma, and the fact that the trauma-informed services model is widely embraced will and can only be a great thing. is so clearly identified in Seabiscuit, that he is not just "one" victim/survivor, but in fact an entire community. It's simply humanity. Indifference can no longer apply here, I know, but with trauma-informed services, I believe that, from the inside out, from so many in the human services field, and especially from what is taught in victim service courses, that one day we can and will truly begin and as a community we approach all traumatized children and human beings in a completely different way. One of actual healing, one of truly necessary services. I am excited to be part of a powerful shift in the human world and look forward to the next few years of networking with like-minded people in all areas of trauma-informed services.